Tekgigz Customer360
Gain a Holistic Customer Perspective to Grow Your Business
In today’s digital-first, customer-driven landscape, delivering hyper-personalized experiences requires a deep, unified understanding of your customers. Tekgigz Customer360 is an advanced AI-powered customer insights platform that connects scattered internal and external data sources into one intelligent, 360-degree view of every customer.
From sentiment analysis and customer segmentation to churn prediction and dynamic pricing, Tekgigz enables enterprises to make faster, data-driven decisions that improve retention, marketing performance, and revenue — all while automating complex customer analytics processes.
Why Tekgigz Customer360 Matters?
Modern businesses face growing challenges in managing massive volumes of unstructured customer data across multiple channels. Traditional tools lack the agility to generate real-time insights, leaving marketing, sales, and support teams blind to shifting customer behaviors.
Tekgigz Customer360 solves this with a powerful blend of AI, machine learning, and predictive analytics, enabling you to:
- Understand customers deeply and instantly
- Make smarter decisions faster
- Proactively respond to churn and competitor actions
- Optimize pricing and product positioning
AI-Powered Insights for Customer-Centric Growth
Aspect-Based Sentiment Analyzer
Automatically extract key themes from customer feedback and analyze real-time sentiment by aspect.
Dynamic Pricing Engine
Predict optimal prices using AI models that analyze historical data, competitor pricing, and demand trends.
Customer Churn Prediction
Forecast attrition risks early and deploy personalized retention strategies.
Customer Segmentation with AI
Automatically segment customers by behavior, preferences, and lifetime value for tailored marketing campaigns.
Competitor Intelligence Monitoring
Use image recognition and trend analysis to track competitor promotions and pricing strategies in real time.
Automation & ERP Integration
Embed predictive models directly into enterprise systems for seamless execution and workflow automation.
Key Benefits
360° Customer Visibility
Unify customer data across all touchpoints for deeper insights
Accelerated Time-to-Insight
Eliminate manual data crunching with automated analytics
Enhanced Forecast Accuracy
Boost decision-making with predictive modeling and real-time sentiment tracking
Reduced Customer Churn
Identify at-risk customers with AI models and act before they leave
Increased Operational Efficiency
Automate repetitive tasks and integrate into your existing tech stack
Greater Market Responsiveness
React faster to changes in customer needs and competitive pricing.
Why Choose Tekgigz Customer360?
- Customer-Centric Architecture :- Purpose-built to capture and act on customer behavior at every touchpoint.
- AI-First Technology Stack:- Leverages proprietary AI frameworks for continuous learning and adaptability.
- Unified Data Intelligence:- Goes beyond internal data by integrating social, behavioral, and competitor signals.
- Actionable Business Insights:- Turns raw data into revenue-driving decisions across sales, marketing, and support.
- Enterprise-Grade Scalability:- Grows with your business while securely integrating into existing CRM, ERP, and data systems.